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Customer Billing

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Demand Response

Historical facts on Ontario's peaksaver PLUS

Many electric utilities in Ontario have been providing the peaksaver PLUS demand response program to their customers. According to the peaksaver PLUS website, this program is designed to help customers reduce demands on the power grid. The program has proven to be very effective. During peak...

Smart thermostats prove their worth, leading the way to smarter homes

Over the past couple of years, advanced thermostats have seen a steady uptake and are reaching a higher level of market maturity.Google’s acquisition of Nest Labs for $3.2 billion in 2014 fueled the development of this market. Other high profile companies have since followed suit to carry...

Data Analytics

Data Analytics for Theft Detection

Utility profile: ComEd uses data analytics for theft detection The Commonwealth Edison Company, better known as ComEd and one of the U.S.’s largest electric utilities, has been using a variety of tools and data analytics to help identify theft leads and unmetered current. With the onset of...

The Intelligent City of Tomorrow

The term “smart city” is becoming increasingly common, especially in the public services sector. Cities of all sizes have interdependent systems, from electricity, water, and gas utilities to transportation systems to municipal lighting systems. City officials are discovering how to leverage...
Home Automation Smart Metering

Smart Metering

Advanced Energy Meters & Power Quality

Addressing concerns from the utility and end user’s perspective

BY DAVID BOVANKOVICH, E-Mon

The increasing sophistication of commercial and industrial devices and equipment continues to drive the critical need for clean, dependable, stable electric power. As such, power quality continues to gain traction as a “front burner” issue for both utilities and ratepayers, primarily commercial, industrial, and other volume energy consumers. Advanced energy meters that integrate both power quantity (consumption and demand) and power quality...

Smart Metering Articles

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Viper-ST Solid Dielectric, Independent Pole Operated Recloser

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Smart Metering Shared Media

Catalog

Electricity Today T&D Magazine - January-February 2019 Issue

Catalog

T&D Automation and AMR/AMI Systems Handbook Vol. 2

Catalog

Automatic Meter Reading - Handbook, Vol. 1