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Demand Response


Demand Response Rules Are Changing. MISO Shows How.

For independent system operators and regional transmission organizations (ISO/RTOs), the need to rely on distributed energy resources as a system resource is growing. Power systems governed by wholesale markets are evolving as traditional fuel-based generation retires. As a result, ISOs and RTOs...

The New Demand Response

Demand response—in the traditional sense—is deceased. The new demand response, on the other hand, builds on lessons learned and provides the path for integration of technology, customers, and programs. This new definition of demand response is enabling active load management using price...

Customer Billing


Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

AMI & AMR


How AMI Can Improve Grid Reliability and Outage Response

Leveraging AMI to improve grid reliability and outage response BY TIM WOLF, Itron Getting a handle on overall grid reliability and outage trends for the entire U.S. can be challenging. Despite generally high reliability numbers, power outages are occurring more frequently and the U.S. Department of...

Tracking Smart City Trends

Already, smart city technologies are strong in Europe and the Middle East. Now, cities all over North America are joining the smart cities movement as well. Once the journey begins, a city quickly realizes that it cannot become smart and sustainable without the help of its electric power utility....

Smart Metering

Historical facts on Ontario's peaksaver PLUS

Many electric utilities in Ontario have been providing the peaksaver PLUS demand response program to their customers. According to the peaksaver PLUS website, this program is designed to help customers reduce demands on the power grid.

The program has proven to be very effective. During peak demand times, often on hot summer days, a signal is sent to reduce electricity demand in a customer’sair conditioning system, consequently, reducing the amount of power needed by Ontario....

Smart Metering Articles