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Data Analytics


Designing Successful AMI Implementations with Data Analytics

How to design successful AMI implementations with data analytics BY KEVIN CORNISH & ROB YOUNG, Black & Veatch Electric utilities embarked on their smart meter programs envisioning the delivery of quantifiable benefits as well as strategic value. Initial business cases were developed to...

Geo-targeting with Data Analytics

How to reduce peak load in constrained areas of the grid BY W. HUGH GAASCH, Retroficiency With an aging infrastructure, rising demand, and an increasingly stringent regulatory climate, utilities across the country face some tough decisions in the coming decade. The American Association of Civil...

Customer Billing


Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

AMI & AMR


Smart Meters for Outage Management

Reviewing the benefits and addressing the obstacles BY RON CLANTON & MARK HOLLIDAY, KPMG LLP The outage management process has undergone remarkable changes over the last several decades. The need to respond to power outages when they occur has been around since the first lines were run from...

Fire Safety & Smart Meters

New study shows metering devices are electrically safe BY LEN GARIS, Fire Chief of the City of Surrey A new study by a Canadian university may help mitigate any lingering concerns about the fire safety of smart meters. “Revisiting the Safety of Smart Meter Installations in British Columbia”,...

Smart Metering

Advanced Energy Meters & Power Quality

Addressing concerns from the utility and end user’s perspective

BY DAVID BOVANKOVICH, E-Mon

The increasing sophistication of commercial and industrial devices and equipment continues to drive the critical need for clean, dependable, stable electric power. As such, power quality continues to gain traction as a “front burner” issue for both utilities and ratepayers, primarily commercial, industrial, and other volume energy consumers. Advanced energy meters that integrate both power quantity (consumption and demand) and power quality...

Smart Metering Articles