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Smart Metering


Customer Billing

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...


AMI & AMR

Smart Meters for Outage Management

Reviewing the benefits and addressing the obstacles BY RON CLANTON & MARK HOLLIDAY, KPMG LLP The outage management process has undergone remarkable changes over the last several decades. The need to respond to power outages when they occur has been around since the first lines were run from...

Smart Grid


Grid Modernization

Converting Power Lines to Smart Wires

Increasing the observability and control of the transmission network BY FRANK KREIKEBAUM, JERRY MELCHER, & JULIE COUILLARD, Smart Wire Grid, Inc. The North American power grid has evolved into a connected set of four major interconnections delivering low-cost and reliable energy. The U.S....

Smart Meter Deployment & Transitions

In the past 100 years, customer interaction with electric utilities has not changed significantly. However, with the introduction of smart meters, customers are now able to sign up for new programs and access their electricity usage data. In early 2013, the Illinois Energy Infrastructure and...

Grid Modernization

Vehicle-to-Grid Integration

How utilities can move forward using electric vehicles BY BEAUDRY KOCK, Recargo Until recently, North American electric utility reps might have understood electric vehicles in one dimension only: potential adverse impacts on the power grid. However, as knowledge and understanding have grown, such...

Automation

Smart Grid, Smart Metering, T&D Automation

IT and OT Technologies for the Smart Grid

Convergence of information and operation technologies (IT & OT) to build a successful Smart Grid

BY RICK NICHOLSON, Ventyx

Smart Grid is a buzzword that has become an intrinsic part of the North American electric utility industry language in the past few years. Nearly every participant in the industry—investor-owned utilities (IOUs), municipalities, operators, vendors, consultants, analysts, and regulators—promotes the Smart Grid as the vehicle that will allow the industry to modernize its infrastructure and use...

T&D Automation Articles