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Smart Metering


Customer Billing

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Data Analytics

Data Analytics for Theft Detection

Utility profile: ComEd uses data analytics for theft detection The Commonwealth Edison Company, better known as ComEd and one of the U.S.’s largest electric utilities, has been using a variety of tools and data analytics to help identify theft leads and unmetered current. With the onset of...

Data Analytics

Advancements in Electricity Metering

Taking metering technologies to the next level BY BRIAN SEAL, Electric Power Research Institute Between 2004 and 2009, the production of traditional electromechanical electricity meters in the U.S. was gradually shutdown in the wake of the successful introduction of solid-state electronic meters....

Smart Grid


Smart Meter Deployment & Transitions

In the past 100 years, customer interaction with electric utilities has not changed significantly. However, with the introduction of smart meters, customers are now able to sign up for new programs and access their electricity usage data. In early 2013, the Illinois Energy Infrastructure and...

Grid Communications

T&D Sensing and Measurement Market Overview

When it comes to T&D Sensing and Measurement, the electric grid is changing. The industry is undergoing a dramatic shift in the mix of generated electric power, driving demand for grid transparency, reliability, and utility accountability. To meet these demands, utilities must change the way...

Cybersecurity & Privacy

Writing Smart Grid Requirements

Managing change with positive thinking to make the most of investments BY JOHN MCDONALD, IEEE Senior Member, GE Energy Management - Digital Energy The process of writing requirements for Smart Grid-related technology purchases may appear simple and straightforward. It is not. As the technology...

Automation

Smart Grid, Smart Metering, T&D Automation

Storm Hardening Utility Communications

Save money and increase reliability.

BY JEFF GROSSHAUSER, Motorola

Preparing for winter is more than just a seasonal ritual for utility providers. Electricity and gas must still power cities during violent snowstorms and extreme cold. Arguably, that power is never more needed than when extreme conditions strike. Keeping utilities—and thus cities—operating under extreme conditions requires planning, hardened infrastructure and equipment, plus the realization that smooth operations still rely on trucks rolling and on the men...

T&D Automation Articles